To address the client’s needs, we developed a custom CRM solution using Microsoft Silverlight, a robust framework for building rich, interactive web applications. The CRM software was designed to handle large volumes of client data while offering a seamless user experience.
Key Features & Functionalities:
✅ Client Data Management – A centralized system to store and manage customer information securely.
✅ Custom Reporting System – Advanced reporting tools to generate detailed insights for business operations.
✅ Mail Merge Automation – Integrated Telerik components for dynamic document generation and email communication.
✅ Out-of-Browser Functionality – Leveraged Silverlight’s offline capabilities to enhance performance and user accessibility.
✅ User Role Management – Defined user roles and permissions for different levels of access.
Technologies Used:
- Microsoft Silverlight (Rich Web Application Framework)
- Telerik Components (Advanced UI & Reporting Tools)
- Microsoft SQL Server (Database Management)
- C# & .NET Framework
Outcome & Benefits:
✔ Enhanced Efficiency – The CRM system streamlined data management, reducing manual work and improving productivity.
✔ Automated Reporting & Mail Merge – Custom reports and automated document generation saved time and effort.
✔ Offline Accessibility – The out-of-browser functionality allowed employees to access data even without an internet connection.
✔ Scalability & Security – A robust architecture designed to scale with the company’s growing data needs.
